• Got to the reservation page that is provided by your club. On the reservation page, click on the link labeled Sign in or Register
• If the registration form has a box for Club ID, you must get that from your local club before proceeding.
• Fill in the form for a New Registration. Make sure that your email address is correct in case you need to reset the password in the future.
• Click the Register button. When the registration is successful, the next step is to enter your password in the signin form.

• On the reservation page, click on the link labeled Sign in or Register
• Fill in your email address and password, then click the Sign In button.
• If successful, the reservation page will appear and Signed in as your name will be highlighted.

Click on the date of the reservation, then click on an open link corresponding to the time and court number of the desired reservation. Submit the reservation form. If you are not already signed in, you will be taken to the sign-in page instead.

If you enter the wrong password or leave it blank, you will receive a prompt to have a password reset emailed to you.

• If you don't see the email, check your spam or junk mail folder.
• Check you spam settings to make sure that they are not set to instantly discard suspected spam.
• Put service@holdmycourt.com and service@ses.holdmycourt.com in your contacts list. That will lessen the chance that an overly aggressive spam program will treat the email as spam.
• If your email provider enables you to have a white list and black list, make sure that service@holdmycourt.com and service@ses.holdmycourt.com are in the white list and did not accidentally get put into the black list.
• If none of that works for you, ask the local manager of your reservation system to generate a new password and give it to you by phone or email.

Yes, when already signed in, click on the link labeled Change Profile. Use a password that is not used for any other purpose.

Reservations are not limited unless the local manager limits them in one of the following ways.

• The program can be configured to only allow one reservation per day or one reservation within a selected number of days.
• Reservations might be limited by local club policy. In that case, the policy is probably displayed in an announcement under the heading or displayed on your club website.

Go to the date of the reservation, then click on the link that has your name or the label that you gave to the reservation. A page will be displayed with options to edit or delete the reservation. You may only delete your own reservations unless you are an administrator.

Yes, the administrator can designate higher permission levels for some users.

• Super Users can make more than one reservation per day or change the displayed name regardless of the general settings.
• Captains have the privileges of a Super User and can make reservations for any date in the future and can block out courts for any date.
• Adminstrators have full control and can add other administrators as needed.

Yes, one of the links below the heading is labeled Multi-View or Single View. When signed in, the number of days to display can be changed on the Profile page. The number of days to display might be limited by your local administrator. The feature works best for a relatively small number of courts so that scrolling is not needed.

Yes, the profile page has an option to divide the display into two separate views. The lower view will display the number of courts selected. The upper view will display the remainder. Your local administrator might have set a default number of courts in the lower view. Your personal setting will override the default.

Please see this page.

Yes, the site is ad-supported and completely free to clubs and players.

Not at this time.

Anyone can register if the Club ID is left blank on the configuration page. Go to the configuration page and enter any text in the input box labeled Club ID. That text will function as a password on the registration form. New registrants must obtain the Club ID from the club before registering. It may be changed as often as needed for security.

Just fill out this form with the name and location of your club. You will receive initial instructions by email after your reservation site has been set up.

• Click on the link labeled Manage Users.
• Click on the Edit link for that user.
• Click on the link labeled Create new password for this user. Give that password to the player by phone or email.

Yes, the configuration page has an option to split the display into upper and lower sections. You can select the number of courts for display in the lower section. The upper section will display the remainder. This is the default setting for users. Users may override the default on their profile page.

Yes, on the configuration page, change the number of virtual courts to 4 times the number of physical courts. If you have 3 physical courts, you might re-label the 12 courts on the configuration page something like the following.

Court1 Player1,Court1 Player2,Court1 Player3,Court1 Player4,Court2 Player1, Court2 Player2,Court2 Player3, Court2 Player4,Court3 Player1,Court3 Player2,Court3 Player3,Court3 Player4 for a total of 12 slots.

You can also color code the slots to make it more obvious that there are 4 slots for each physical court. Each 4-slot court can be color coded with a single entry. Click on Color Code Times.

Here is an example of a 3-court system that was set up for 4 slots per court.